7 Things Never to Say to Customers Select:DVD motor vehicle crashes cause more

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7 Things Never to Say to Customers Select:DVD motor vehicle crashes cause moreSeven deadly service statements they sound ominous, don't they? And for good reason. Some of these statements may seem perfectly innocent on the surface and there may be times when you're tempted to try using one or more other them to improve a difficult service situation. But more often than not, you'll find that you've unwittingly only made things worse.